Shipping policy

All orders ship from our warehouse in Surrey, British Columbia. You will receive a confirmation email when your order is received, and a second email with tracking once it has shipped. Tracking can take a day or two to appear.

CANADA

Orders of CA$70 or more ship free.
Orders under CA$70 are charged a flat CA$18.95.
Snowboards and rolling luggage ship free, with no minimum.

UNITED STATES

Orders of US$70 or more ship free.
Orders under US$70 are charged a flat US$18.95.
Snowboards and rolling luggage ship free, with no minimum.
Most orders arrive in 5–10 business days.
We cannot ship to PO boxes or military addresses.

INTERNATIONAL

We ship to the European Union, the United Kingdom, Australia, New Zealand, Japan, China, Taiwan, Hong Kong, Macau, Singapore, South Korea and the United Arab Emirates.

International orders have a minimum order value of CA$250. Orders containing snowboards or rolling luggage have a minimum of CA$300. The minimum applies to your cart total, not to individual items, so several smaller pieces will meet it.

We set a minimum because international carriage is priced by parcel rather than by value. On a small order the freight can cost more than the goods, and we would rather tell you that up front than quote you a rate that makes no sense.

Your exact shipping rate is calculated at checkout once your delivery address is entered.

DUTIES AND TAXES

Every order is delivered duty paid. We cover any duty and import tax — in Canada, in the United States, and internationally through DHL — so the total you pay at checkout is final and nothing is collected from you on delivery.

QUESTIONS

If your country is not listed, or your order does not meet the minimum and you would still like it shipped, email us at info@endeavordesigninc.com and we will quote you directly.